We have collated some of our most frequently asked questions about life at Rivervue. While we hope you find this information interesting and informative, it is not intended to be a substitute for your legal documentation which will properly determine all of your rights and obligations and which will be provided upon request at Rivervue.
Each new resident has their own story, the one resounding comment we hear is "I wish I'd done this years earlier'.
The choice is often a practical one such as changing circumstances in your health or home. The garden is too big, the maintenance too much, issues with neighbours or fears of security are themes we hear often.
Many of our residents at Rivervue have moved into the Village to live with people of their own age and background.
We have a number of residents who are still in full time work, but who take advantage of the facility and amenity at Rivervue while they’re young.
Others are in part time work or are starting to reduce their hours in preparation for the adventure of retirement. This transition to retirement can take an extended period of time, and making the decision to move sooner rather than later can make things even easier when the time comes.
The Lifemark Village Schemeis the Retirement Industry accreditation authority. Villages that receive Lifemark certification will have met 26 rigorous standards, ensuring residents enjoy a quality village experience.
The Lifemark Village Scheme standards have been devised to ensure that all people in our communities live in ethically managed villages, and enjoy a comfortable and safe lifestyle. Lifemark also provides a strong platform for operators to assure prospective and existing residents that they are committed to standards that go well beyond what the law requires.
Rivervue & Applewood have both received accreditation by The Lifemark Village Scheme.
Rivervue is a securely fenced and gated community. There is also a nurse call system within each home and our Community Centre. Residents who require assistance for medical, personal or security reasons can use this service to speak directly to registered nurses who are able to escalate issues as required.
Our Village staff are onsite six days a week during office hours, and after dark we have a visiting security patrol.
Visiting friends and family are welcome at Rivervue. We are happy for guests to use the facilities providing they acknowledge the rules and regulations and are also accompanied by a Resident at all times.
Rivervue Residents pay a monthly Service Fee and Sinking Fund contribution.
Service fees provides for the operation of the Village and covers all expenses you would see under an Owners' Corporation. Items like public liability insurances, gardening, maintenance, contracts for essential services, monitoring of the Emergency Call System, the costs of a Village Manager and other staff are included in the service fee.
The Sinking Fund Contribution is used to pay for, among other things, improvements to the Village, including maintenance, repairs, replacements, renovations, additions, variations and upgrading to the Village. This fund ensures that the current high standard of finish and presentation is maintained for many years to come.
Our Residents Committee is currently comprised of seven members.
These Residents represent the interests of the wider Resident population in meetings with Rivervue Management and work tirelessly on their behalf to introduce programs, or events that better the community.
The Rivervue Residents committee has just initiated a Welfare Program to support those Residents who may require some assistance.
Rivervue is a growing Community that cares for each other, and the Residents' Committee have played a part in developing a caring approach to community living.